Privacy Policy

1. Who We Are

Book Nile Cruise is operated by Daily Sun Travel Agency S.A.E, 20 Falaki St., opposite the Tomb of Saad Zaghloul, El Sayeda Zeinab, Cairo 11617, Egypt. We are responsible for the personal information collected through this website.

2. Information We Collect

Information you give us when you send an enquiry, book a trip, or contact us by e-mail or WhatsApp:

  • Full name, e-mail address, phone / WhatsApp number and country
  • Travel details such as dates, number of travellers, ages of children, nationality and special requests
  • Passport details when they are required to arrange your services (e.g. cruises, domestic flights or entry tickets)
  • Payment information – card payments are processed by our secure payment provider; we do not store your full card details

Information collected automatically when you browse the website:

  • IP address, approximate location (country), browser and device type
  • Pages visited, time spent on the website and how you arrived at it
  • Cookies and similar technologies (see section 5)

3. How We Use Your Information

  • To answer your enquiries and send you quotes
  • To arrange and confirm your booking with cruise ships, hotels, guides and transport providers
  • To process payments and prevent fraud
  • To contact you before and during your trip about your booking
  • To improve our website, services and offers
  • To send you news and special offers only if you agreed – you can unsubscribe at any time
  • To comply with legal and tax obligations

4. Sharing Your Information

We never sell or rent your personal information. We only share what is necessary with:

  • Service providers that deliver your trip – cruise ships, hotels, airlines, guides and transfer companies
  • Payment providers that process your payments securely
  • Technical providers that help us run the website, such as hosting, analytics, maps and messaging services (e.g. Google, WhatsApp)
  • Authorities, when required by law or to protect our rights and the safety of our travellers

5. Cookies

Cookies are small files stored on your device. We use them to keep the website working properly, remember your preferences, understand how visitors use the website (Google Analytics) and show relevant content. You can block or delete cookies from your browser settings; some parts of the website may not work correctly without them.

6. Data Security

Our website uses SSL encryption, and access to your personal information is limited to the staff and partners who need it to serve you. While no method of transmission over the internet is 100% secure, we take reasonable technical and organisational measures to protect your data.

7. How Long We Keep Your Data

We keep your information only as long as needed to provide our services, answer your requests, and meet legal, accounting and tax requirements. After that, it is deleted or anonymised.

8. Your Rights

Depending on where you live (for example under the EU/UK GDPR), you may have the right to:

  • Access the personal information we hold about you
  • Ask us to correct or update it
  • Ask us to delete it
  • Object to or restrict how we use it, including for marketing
  • Receive a copy of your data in a portable format
  • Withdraw your consent at any time

To use any of these rights, contact us using the details below. We will reply as soon as possible.

9. Third-Party Websites

Our website may link to other websites, such as social networks or partners. We are not responsible for their content or privacy practices, so please read their privacy policies.

10. Children’s Privacy

Our website is not directed to children under 16. Information about children travelling with their families is provided by a parent or guardian and is used only to arrange their trip.

11. Changes To This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last updated” date shown at the top.

12. Contact Us